Poor corporate governance practices, poor ethics and professionalism are some of the top challenges facing the financial and banking industry.
The advent of online platforms and opinion polls have enabled consumers have easy access to online user reviews, financial service and product comparisons, thereby making them more expectant from financial service providers and willingly switch to any service provider that appeals to the public as offering the best products and services.
Our banking and finance service research experts analyze market trends to deliver consumer insight and foresight to enable you deliver differentiated products and services to suit every customer’s needs.